Privacy Policy

Last updated: 14 July 2026

Jconnect respects your privacy. This Privacy Policy explains how we collect, use and protect information provided through our website, WhatsApp chatbot and other communication channels.

Information we may collect

When you contact Jconnect, we may collect information such as:

• Your name
• Your WhatsApp phone number
• Your preferred laptop specifications
• Your estimated budget
• Your location, when voluntarily provided
• Details contained in your enquiry

How we use your information

We use the information you provide to:

• Respond to your enquiries
• Recommend suitable laptops
• Check product availability
• Prepare quotations
• Arrange collection or delivery
• Improve our customer service

Information sharing

Jconnect does not sell your personal information. Information may only be shared with service providers where necessary to provide the requested service, comply with the law or protect our rights.

Data security

We take reasonable measures to protect customer information from unauthorised access, loss, misuse or disclosure.

Data retention

We retain customer information only for as long as reasonably necessary to respond to enquiries, provide services, maintain business records and meet legal obligations.

Your choices

You may request access to, correction of or deletion of information